Refund & Cancellation Policy
Last Updated: 28-August-2025
1. Introduction
Thank you for choosing WABroadCast. We are committed to ensuring your satisfaction. This policy outlines the terms and conditions regarding order cancellations and refunds for our platform. By placing an order with WABroadCast, you acknowledge that you have read, understood, and agree to be bound by the terms of this policy.
2. Order Cancellation
2.1 Pre-Delivery Cancellation:
Customers may cancel their order at any time before the platform has been officially delivered and access has been granted.
2.2 Post-Delivery Cancellation:
Once the platform has been delivered and access credentials have been provided, the order is considered fulfilled and cannot be canceled. We strongly advise utilizing our free demo service (detailed below) to ensure the platform meets all your requirements before completing your purchase.
3. Refund Policy
3.1 Eligibility for Refund:
Refunds are only issued for orders that are successfully canceled prior to delivery. Upon eligible cancellation, you will receive a full refund of the amount paid for the platform.
3.2 Refund Processing:
Approved refunds will be processed to the original method of payment within 7 business days from the date of cancellation confirmation. The time it takes for the refund to be reflected in your account may vary depending on your bank or payment provider's processing times.
3.3 Non-Refundable Circumstances:
No refunds will be provided under the following circumstances:
After the platform has been delivered.
For services that have already been rendered or accessed.
If a customer simply changes their mind after delivery.
4. The Importance of a Demo
4.1 Purpose:
To ensure our platform is the right fit for your needs, we strongly recommend scheduling a comprehensive demo with our team. This demo allows you to explore the features, functionalities, and ask any questions prior to making a purchasing decision, thereby avoiding the need for cancellation.
4.2 Scheduling a Demo:
You can easily schedule a free, no-obligation demo by contacting our support team using the details provided in the "Contact Us" section below. Our experts will be happy to guide you through the platform.
5. How to Request a Cancellation
To cancel your order, you must formally notify our support team by:
Email: Sending a message to support@wabroadcast.com from the email address associated with your order.
Phone: Calling us at +91 90087 13345.
Please provide your order number and relevant details to help us process your request promptly.
6. Contact Us
If you have any questions about this Refund and Cancellation Policy, wish to schedule a demo, or need to request a cancellation, please contact us:
WABroadCast (Operated by Akshath International Enterprises)
Phone: +91 9008713345
Email: support@wabroadcast.com
We are here to assist you.
7. Policy Updates
WABroadCast reserves the right to amend or update this Refund and Cancellation Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
8. Governing Policy
This policy operates in conjunction with our Terms of Service and Privacy Policy. By using our website and services, you agree to the terms outlined in all these documents.